Shipping Policy | Gilchrist Exotics
Thank you for visiting and shopping at Gilchrist Exotics. The following are the terms and conditions that constitute our Shipping Policy.
Collection available from our business address and we offer a local delivery within a 10 miles radius.
Shipment processing time
Most orders are processed within 2-3 business days. Orders may not be shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Weight |
Condition (alcohol) |
Shipment cost |
|
Royal Mail Standard |
2-3 business days |
0-1 kg |
Signature and age verification |
From £3.95 |
|
Royal Mail Two Days |
2 business days |
1-2 kg |
Signature and age verification |
From £5.95 |
|
Royal Mail Guaranteed next day |
delivery by1pm |
2-20kg |
Signature and age verification |
From £9.95 |
|
Royal Mail weekend |
Saturday/ Sunday |
|
Signature and age verification |
N/A |
* Overnight delivery is only available for orders with delivery addresses within the United Kingdom.
Shipment to P.O. boxes
Gilchrist Exotics only ship to addresses within the Uk.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
Gilchrist Exotics is not liable for any products damaged by negligence upon receipt. If you receive your order damaged, please contact us via email: gilchristexotics@gmail.com
with evidence of this damage.Please send us photographic evidence of this damage in order to progress your damage claim.
International Shipping Policy
We currently do not ship outside the Uk.
Returns Policy
Our return policy provides detailed information about options and procedures for returning your order.